Associate in Applied Science - Software Development

at MSM Group - Spokane Community College USA

The Network Design and Administration program prepares students as local- and wide-area network administrators. Successful completion of the program provides students with the essential skills of network administration including network design, implementation, maintenance, optimization, and troubleshooting, utilizing a variety of network operating systems, and hardware platforms and protocols. These include but are not limited to Microsoft, Cisco and Linux/UNIX. Upon completion, students have covered objectives leading toward professional certification. Effective oral and written communications are emphasized throughout the program.

Learning Outcomes

• Install and configure servers, workstations, routers, switches, network cabling and wireless devices.
• Show knowledge of network topologies, protocols and technologies.
• Analyze and troubleshoot a network and its peripherals.
• Perform administrative tasks on a network.
• Establish communications between similar and dissimilar networking systems.
• Monitor network performance.
• Show a strong working knowledge of network security policies and procedures.
• Develop research skills and techniques.

Electrical maintenance and automation technicians are responsible for the maintenance, testing, repair, and/or replacement of the electrical systems and controls found in modern industrial plants and large commercial buildings.

As the electrical systems become more sophisticated, so must the skills of the electrical maintenance and automation technician. By mixing the theoretical with practical hands-on lab experiences using modern up-to-date industrial equipment and techniques, the student will be prepared for a challenging career in electrical maintenance.

Learning Outcomes

• Understand the inherent dangers of and be able to work safely around electricity.
• Be familiar with electrical theory, electrical terms and electrical circuits (AC & DC).
• Able to identify common electrical materials, parts, and components.
• Understand the theory, operation, and maintenance of AC & DC generators and motors.
• Know basic electronic theory and components.
• Able to design, wire, and troubleshoot conventional motor control circuits.
• Demonstrate proper transformer connections and understand the operation of industrial lighting.
• Able to perform electrical conduit bending using trigonometric calculations.
• Understand and apply the fundamentals of the National Electrical Code.
• Understand pneumatic system theory, math, symbols, and circuits.
• Understand hydraulic theory, components, symbols, and circuits.
• Demonstrated ability to work in the electrical power industry through the documented work experience approved bby the cooperative education supervisor and/or the Bonneville Power Administration.

The associate in applied science degree in Natural Resource Management prepares students to work in the forestry area. This program is conditionally accredited by the Society of American Foresters. Two additional options are available: Parks and Recreation or Wildlife Fisheries. The Parks and Recreation option prepares students for park maintenance and/or interpretive positions.  The Wildlife/Fisheries option prepares students to perform field sampling as well as habitat restoration work.

All students must complete an internship of at least 400 hours to complete the degree.  Second year: Student may remain in the main program which is forestry based, or they may select one of the two options for an AAS degree which requires a total of 105 credits.

Learning Outcomes

• Identify selected forest trees, shrubs, and forbs native to the Pacific Northwest.
• Use various instruments to measure the height, diameter and age of trees and apply this data to volume, site and growth determinations.
• Identify species and habitat needs of common northwest freshwater fish, birds and wildlife.
• Operate hand compasses, level, global positioning systems, and electronic instruments in determining slopes, turning angles, running traverses, locating ownership boundaries, and determining locations.
• Utilize maps and aerial photographs in the management of natural resources, including through the use of geographic information systems.
• Recognize common diseases and insect pests of forest trees and assess their damage.
• Use the computer as a tool for solving natural resources problems.
• Apply field techniques to sample, measure, and monitor wildlife, birds and fish species and their habitat.
• Demonstrate human relationship skills and professional behavior needed for successful job performance.
• Parks maintenance and equipment.
• Recognize and apply the various silvicultural systems and techniques used in ecosystem management.
• Understand concepts of ecology, conservation and management for fish and wildlife species and their habitats.
• Understand concepts involved in soil science including soil management, conservation, and use of soils in forestry and agriculture.
• Maintain and safely operate a chainsaw.
• Write technical reports and give presentations.

The associate in applied science degree in Natural Resource Management prepares students to work in the forestry area. This program is accredited by the Society of American Foresters. Two additional options are available: Parks and Recreation or Wildlife Fisheries. The Parks and Recreation option prepares students for park maintenance and/or interpretive positions.  The Wildlife/Fisheries option prepares students to perform field sampling as well as habitat restoration work.

All students must complete an internship of at least 400 hours to complete the degree.  Second year: Student may remain in the main program which is forestry based, or they may select one of the two options for an AAS degree which requires a total of 105 credits.

Learning Outcomes

• Identify selected forest trees, shrubs, and forbs native to the Pacific Northwest.
• Use various instruments to measure the height, diameter and age of trees and apply this data to volume, site and growth determinations.
• Identify species and habitat needs of common northwest freshwater fish, birds and wildlife.
• Operate hand compasses, level, global positioning systems, and electronic instruments in determining slopes, turning angles, running traverses, locating ownership boundaries, and determining locations.
• Utilize maps and aerial photographs in the management of natural resources, including through the use of geographic information systems.
• Recognize common diseases and insect pests of forest trees and assess their damage.
• Use the computer as a tool for solving natural resources problems.
• Apply field techniques to sample, measure, and monitor wildlife, birds and fish species and their habitat.
• Demonstrate human relationship skills and professional behavior needed for successful job performance.
• Parks maintenance and equipment.
• Recognize and apply the various silvicultural systems and techniques used in ecosystem management.
• Understand concepts of ecology, conservation and management for fish and wildlife species and their habitats.
• Understand concepts involved in soil science including soil management, conservation, and use of soils in forestry and agriculture.
• Maintain and safely operate a chainsaw.
• Write technical reports and give presentations.

The Architectural Technology program prepares students to become CAD drafters for the building design industry. Students focus on gaining proficiency with Computer Aided Drafting (CAD), 3–D modeling and Building Information Modeling (BIM) applications utilizing principles of design, the design process, building codes and building materials as they relate to building projects. This program prepares the drafter to translate ideas, rough sketches, specifications, calculations and existing drawings into drawings used within each phase of the design and construction process.

The first year consists of developing residential building design drawings and documents used by architects and building design engineers. Students use the most commonly used software utilized in the building design industry to gain proficiency in 2–D and 3–D Computer Aided Drafting (CAD). In addition, the first year consists of manual drafting, orthographic projections, freehand sketching, presentation graphics (isometric and perspective pictorial drawing), light construction principles (materials and methods), use of drafting expressions, international residential codes and sustainability issues. Emphasis is placed on architectural construction documents, which include site plans, floor plans, roof plans, footing and foundation plans, framing plans, exterior elevations, building and wall sections, window and door schedules, stair design, interior elevations, details and plumbing, HVAC, electrical and lighting plans. Graphic representation using computer software is used in the production of documents of the common phrases of architectural design including programming, schematic design, design development and construction documents. Utilization of the above is finalized in the development of residential working drawings.

The second year consists of developing architectural working drawings using Computer Aided Drafting (CAD) and Building Information Modeling (BIM) related to commercial building design. Class projects will be developed from a preliminary design utilizing drafting techniques, standards and practices of the profession, including office procedure knowledge, use of building materials; structural framing systems as used in the building industry and study of the International Building Code.

Learning Outcomes

• Understand fundamental architectural drafting concepts and methods.
• Describe and identify residential construction materials and methods of assembly.
• Demonstrate competencies in the development and output of residential construction documents.
• Investigate relevant components of the International Residential Code and apply.
• Distinguish the sequential steps of the design process and project delivery methods.
• Demonstrate competencies in the development and output of commercial construction documents.
• Recognize and classify commercial construction materials, structural systems and methods of assembly.
• Explore sustainable design systems and methods and determine possible integrations with architectural design concepts.

The Automotive Collision and Refinishing Technician program teaches the skills necessary to succeed in the automotive collision repair industry.  Instruction is primarily in a shop situation where field conditions are simulated.  Students are able to learn by demonstration and direct hands on experience.

Students are instructed in a wide range of skills, including welding, sheet metal repair and replacement, fabrication and restoration techniques, frame and unibody repair, as well as repair and replacement of structural components.

The refinishing portion of our program provides students with a comprehensive education in modern refinishing techniques and materials, as well as material and damage estimation. Students will learn all phases of substrate preparation, color matching and application of the latest paint materials including water born products.

Learning Outcomes

• Understand the characteristics of metal and the principles of metal correction.
• Repair damaged bodies, frames, suspensions and sheet metal; remove and replace glass.
• Refinish complete vehicles and spot damaged areas with the latest in refinishing products and equipment.
• Estimate damage costs.
• Understand automotive electrical principles and minor services.
• Weld (wire feed) to industry standards.
• Understand basic shop operation.
• Understand hazardous waste management.
• Demonstrate shop safety practices.

Mechanical Engineering Technology prepares students for advanced mechanical drafting and design using both CAD drafting and Solid Modeling techniques.  The course of study prepares students to work in engineering teams for large and small manufacturing firms, consulting engineering firms, testing, and research companies.

Students learn the design and manufacturing processes required for a product to be developed from the initial concept to final production.  Students not only learn to draft using CAD and Solid Modeling techniques, but also get "hands-on" practical experience in 3D Printing, engineering design projects, and by learning fabrication processes used in industry.  Coursework includes design and assembly techniques as well as shop practice techniques and shop safety.  The course of study includes advanced disciplines of engineering technology such as math, physics, electrical theory, manufacturing, project management, and/or optional studies as available in statics, the strength of materials, chemistry, etc.

Learning Outcomes

• Use the systems, symbols, language and mechanics of the drafting field.
• Skillfully apply computers and engineering office software for documentation, communication, design, and drafting.
• Identify, solve, and apply engineering calculations relevant to a full drafting and design project.
• Work productively in a team environment and/or as an independent drafter/designer when required.
• Work with the sense of responsibility and accuracy required in the field of engineering design and drafting.
• Develop individual and full sets of drafting projects including shop drawings, assembly drawings, schematics, and construction plans using 2-D CAD and 3-D CAD solid modeling.
• Create accurate solid model computer files to transfer to rapid prototypes, CNC use, shop drawings, or engineering designs.
• Identify and select appropriate materials and processing of materials used in industry for a design project.
• Demonstrate basic shop practices in woods, metals, plastics, and composites, including machining, fabrication/welding, assembly and testing for design prototypes.
• Demonstrate global awareness of the impact of efficiency, effectiveness, cost, and sustainability in design.
• Create, track, and maintain an engineering design project from inception through scheduling, drafting, prototyping, costing, and documentation.

The Automotive Technology program prepares students for employment in many areas of the automotive field including dealerships, independent garages, fleet shops, service stations, and specialty shops which cover areas such as tune-ups and brakes. Students may enter the program only in the first quarter. The one-year certificate requires completion of any three quarters of the Automotive Technology program and the four related classes identified in footnote 1. This flexible schedule also enables students to receive short-term certificates while pursuing their degree. Students must complete all courses with a 2.0 grade or better before advancing to subsequent quarters.

Learning Outcomes

• Describe how an automotive heating, ventilation, and air-conditions system works.
• Discuss the refrigerants used and their impact on the environment.
• Explain airflow management and sensors and actuators used.
• Comprehend the refrigerant recycle importance and effects on the environment.
• Discuss engine constructions, energy and power of an engine.
• Discuss compression ratio, torque and horsepower.
• Discuss synthetic engine oils and their advantages.
• Discuss hybrids engine precautions.
• Learn theory and principles of computerized engine controls, automotive exhaust emissions, and fuel injection and ignition systems.
• Working knowledge of the brake system and component identification.
• Basic knowledge of the diagnostic process of the brak system.
• Working knowledge of the suspension system and component identification.
• Working knowledge of the alignment equipment and basic adjustments.
• Principles of late model automatic transmissions, transaxles and sub-assemblies.
• Operation of automotive manual transmissions and transaxles, differential, transfer case, drive line, and constant velocity joints.

The Customer Service degree is a two-year professional program.  The Customer Service Representative program provides the  business background and human relations skills needed to work successfully with clients and customers.  Students may participate in online or on-ground classes.  This degree prepares students for jobs as customer service representatives.  An associate degree in customer service introduces students to techniques used to deliver quality customer service care.  Students develop their communication, marketing, personnel supervision, and customer relations skills.  Subjects taught during a customer service training program are a combination of business and customer service specific courses.  These individuals are the face of the company and are the ones who deal with customers in a friendly and courteous manner.  Customer service professionals are required to interact with customers before, during, and after the sale has been made as well.  Customer service training program graduates will also have a better chance of reaching the supervisory or management levels in this field.

College credit toward degree completion may be earned by articulating from a high school business program, by prior learning assessment, or by completing comprehensive tests administered by the Business Technology Department.

Learning Outcomes

• Use positive human relations skills to successfully deal directly with customers personally or by telephone.
• Appreciate the importance of customer service and its direct relationship to the success of a company.
• Perform a variety of routine clerical duties which may include making photocopies and sorting mail.
• Use current office equipment and office-related software.
• Demonstrate proficiency in Microsoft Word (expert level) and at the specialist level of Access, Excel, PowerPoint, and Outlook.
• Apply knowledge of grammar and punctuation skills.

Electrical maintenance and automation technicians are responsible for the maintenance, testing, repair, and/or replacement of the electrical systems and controls found in modern industrial plants and large commercial buildings.

As the electrical systems become more sophisticated, so must the skills of the electrical maintenance and automation technician. By mixing the theoretical with practical hands-on lab experiences using modern up-to-date industrial equipment and techniques, the student will be prepared for a challenging career in electrical maintenance.

Students are offered several options within the Electrical Maintenance and Automation program. They may choose to complete an AAS degree with specialized training in one of the following areas: Electrical Maintenance and Automation or Power Systems Maintenance. Electrical Trainee or Electrical Sales option certificates also are offered.
Students must maintain a 2.0 GPA in each course of the major discipline before advancing to the subsequent quarter. Students not meeting this minimum are required to repeat the deficient course before progressing.

Learning Outcomes

• Electrical Maintenance and Automation
• Understand the inherent dangers of and be able to work safely around electricity.
• Be familiar with electrical theory, electrical terms, and electrical circuits (AC & DC).
• Be able to identify common electrical materials, parts, and components.
• Understand the theory, operation and maintenance of AC & DC generators and motors.
• Know basic electronic theory and components and be able to wire, program, and maintain solid state motor controls (Variable Frequency Drives).
• Be able to design, sire and troubleshoot conventional motor control circuits.
• Understand the components and be able to design, program, wire, troubleshoot, and maintain Programmable Logic Controllers.
• Demonstrate proper transformer connections and understand the operation of industrial lighting.
• Able to perform electrical conduit bending using trigonometric calculations.
• Understand and apply the fundamentals of the National Electric Code.