Cetificate in Administrative Professional

at NorQuest College - Edmonton Campus Canada

The Health Care Leadership post-diploma certificate program is offered in a student-centred classroom or an online hybrid environment to prepare graduates for leadership roles within a variety of health-care settings.

The program delivers theoretical knowledge and skills assessment related to leadership and management with focuses on: leadership development, cultural sensitivity, communication, organizational behaviour, principles of adult education, business fundamentals, strategic planning, and inter-professional collaboration. Students will acquire advanced leadership skills that will assist them in being recognized as essential contributors to the overall operations of both private and public health organizations.

Learn from experienced health care leaders who know what you need to be successful in modern health workplaces. Mobilize your team, influence your peers, and drive progress for yourself and for your organization.

Establish personal and professional leadership competencies that help you flourish as a leader in health care. Connect with diverse participants and experience NorQuest’s holistic approach to values-driven leadership.

Advance your theoretical knowledge and leadership development skills, focusing on cultural sensitivity, communication, organizational behaviour, strategic planning, inter-professional collaboration, principles of adult education, research, and business essentials. Your new awareness of what’s needed in today’s health care system will allow you to confidently apply for and obtain leadership roles within your chosen health profession or in related fields.

The first of its kind in western Canada, this new two-year diploma program explores what distinguishes settlement work from other disciplines in the human services sector. You will learn models and approaches to effectively work with migrant diaspora communities, and strategies to help bridge cultural divides between newcomer communities and Canadian society. 

Transferability
The Settlement Studies program will allow graduates from the NorQuest College Community Support Worker program to transfer directly into Year 2 of the diploma program. In addition, there will be significant overlap in the content of foundational courses offered in the Settlement Studies and Disability Studies diploma programs. 

Environmental technicians provide an important service to society by helping protect and sustain the long-term health of our ecosystems. This two-year diploma program will prepare students for technical work in the environmental sector.

Students will gain the practical knowledge and skills needed to offer professional advice on a wide range of subjects, including: environmental impact assessment; hazardous and non-hazardous waste management; waste reduction and reuse strategies; air, soil, and water pollution prevention and monitoring; compliance auditing; and contaminated site investigation and remediation.

This skill set is based on an integrated, hands-on training program that gives graduates a good working knowledge of physical and life sciences, including general biology, ecology, toxicology, chemistry, physics, and statistics.

The program includes hands-on training in both laboratory and field settings. Students will also have the option of taking part in a co-operative work term. Following completion of the program, students will be eligible for designation as a certified technician.

The Child and Youth Care program is designed to prepare students to support children and youth who have experienced social, behavioural, and emotional challenges. Focused on diversity, inclusion, and Indigenous culture, the program teaches students the foundational skills of child and youth care practice, as well as perspectives and strategies for supporting all children and youth in culturally respectful ways.

Students will learn the impact of physical and emotional experiences on youth and families and the importance and strength of diversity and difference, and developing professional practice. The program will train students for the child and youth care worker roles through theory-based courses and hands-on practicum experience.

Graduates will have the knowledge and skills to support children and youth in navigating lived experiences, including helping at-risk children and youth with family processes, access and success in education, physical and mental health, and addictions.

Practicum/Work Experience

• This program includes three practicums totalling 600 hours.

NorQuest Bridging to Post-Secondary provides an opportunity to students who need additional English language or academic upgrading courses to fully meet admission requirements for a post-secondary program.

NorQuest Bridging students will

• Receive a conditional offer of admission to their target post-secondary program and be able to reserve a seat in the target program
• Work closely with an advisor to design a personalized education plan
• Have up to four terms of study to meet the conditions of their admission by completing English as a Second Language (ESL) Intensive or Academic Upgrading courses at NorQuest College
• Be able to take select courses in their post-secondary program prior to full admission
• Take skill development courses to promote academic success

Participating post-secondary programs

• ELP Band E programs
  • Accounting Technician
  • Administrative Professional
  • Business Administration
• ELP Band F programs
  • Disability Studies
  • Early Learning and Child Care
  • Environmental Protection Technology
  • Interdisciplinary Therapy Assistant
  • Settlement Studies
  • Therapeutic Recreation
• ELP Band H programs
  • Health Care Leadership
  • Practical Nurse

The Administrative Professional program equips you with the skills and knowledge you need to become an office professional in today’s business environment. You will learn essential office skills such as basic accounting, software applications, event management, and business communication.

Today's administrative professionals are often the voice and face of the company. They must be dynamic and able to actively lead the crucial day-to-day functions of an organization. They are able to make decisions, multi-task, solve issues, understand technology, communicate effectively, and operate an efficient office, no matter what the type of industry.

Students will explore innovative trends and practices while acquiring the skills and knowledge relevant to current and future industry needs. Our focus on a high standard of applied education prepares you to be in high demand for quality employment.

This program gives you the opportunity to achieve a career in less than a year, completing the program in five to nine months.

Student Success
Each course will take approximately 10 hours per week of time commitment to complete readings and homework in order to finish each course within 16 weeks. Take this into consideration when planning your course schedule. We do not offer extensions on assignments, tests or courses.

Practicum/Work Experience
This program includes 150 hours of optional field experience.

Indigenous Studies Diploma program was approved by Advanced Education to launch in Fall 2021! NorQuest is proud to be the only post-secondary institution that offers this diploma in the Edmonton area and, in fact, in the province!

The Indigenous Studies name reflects on the subject of study that covers a wide range of Indigenous knowledge including culture, history, arts, and Indigenous ways of being and knowing. This diploma program offers learners the opportunity to broaden their understanding of the cultural, historical, social and political experiences of Indigenous peoples in Canada. 

Indigenous Studies is designed for both Indigenous and non-Indigenous students to explore Indigenous ways of knowing and learning, treaties agreement, culture, and health and wellness. Students will be trained through experiential learning, land-based learning, and theory-based courses. 

The full-time diploma program will run over 6 terms and can be completed in 2 years of full-time study.
Students will be involved in experiential learning through a Land-Based Learning course in term 3 of the program. Through land-based teaching, learners will develop and experience Indigenous ways of knowing through storytelling, language, traditional teachings and personal reflection, to show the resilience of Indigenous people. 

In addition, the diploma offers students an optional Community Service Learning course in term 6. Students who choose this optional course will have a unique opportunity to get to know their community, to work with an Elder or Traditional Knowledge Keeper, and to participate in a range of activities that develop skills in critical thinking, leadership, ethical decision-making, social consciousness, community engagement, and governance. 

Graduates of the program will have the knowledge and skills to work with Indigenous peoples, communities, and organizations or to transfer to university to continue their education. 

Many of the courses are university transfer, allowing for course-by-course as well as block transfer agreements with universities across Alberta and beyond. 

Current understandings include a block transfer agreement with the University of Alberta’s Aboriginal Teacher Education Program (ATEP) and course-by-course transfer to their Bachelor of Arts, Native Studies program. Courses from this program will be available in Open Studies as well.  

NorQuest College's Practical Nurse Diploma for Internationally Educated Nurses program will prepare you to become a professional practical nurse who will provide high-quality care to clients in a variety of health care settings.

Building on your previous education and experience, you will be supported in learning about Canadian health care while strengthening your professional communication and English language proficiency.

What to expect from the program
This two-year diploma program is designed to train internationally educated nurses to achieve academic and professional success. Language training instructors and practical nurse instructors will help you acquire the nursing knowledge, clinical judgement, and communication skills needed to become a practical nurse in Canada.

Collaborative classes, labs, workshops, and innovative learning strategies are designed to target specific student needs to prepare you for practicum, writing the Canadian Practical Nurse Registration Exam, and future career success.

Students are more likely to be successful in this program if they:

• are physically and emotionally able to manage workplace demands
• have access to a vehicle to travel to complete their clinical practice
• have access to a computer and Internet, and basic computer skills
• are able to demonstrate professional and ethical behaviour

The Community Support Worker program is an eight-month certificate designed to develop fundamental knowledge, skills, and attitudes in students to work with marginalized communities and individuals. Graduates are expected to work at the front line of human-service delivery settings.

The following are some of the agencies and organizations that provide these services:

• Street work organizations
• Group homes
• Emergency shelters
• Settlement agencies
• Cultural organizations
• Child and family service agencies
• Indigenous service agencies
• Cultural societies
• Personal and in-home supports for persons with disabilities
• Services that support older adults

Practicum/Work Experience

• This program includes a 200-hour practicum and a 45-hour practicum seminar.

Learn how to enhance your clients’ quality of life through leisure activities. Gain knowledge and skills to plan, implement, and evaluate individual and group therapeutic recreation and social activities, and explore the concepts, theory, and practical experiences related to leadership and critical thinking.

You will learn how to enhance your clients' quality of life through leisure activities. The program will prepare you to work with a variety of client groups in different care settings.

Both a certificate and diploma are available:
The Certificate year (Year 1) Therapeutic Recreation – certificate focuses on the knowledge and skills required to plan, implement, and evaluate individual or group therapeutic recreation and social activities.
The Diploma year (Year 2) focuses on the concepts, theory, and practical experiences related to leadership and critical thinking in order to prepare graduates to work more independently.

Student Success
Students are more likely to be successful in this program if they:

• Are physically and emotionally able to manage workplace demands.
• Have access to a vehicle to travel to complete their clinical practice.
• Have access to a computer and basic computer skills
• Applicants are requested to review the job requirements listed below and assess their ability to fulfill the demands of the therapeutic recreation occupation.

Working in therapeutic recreation, you must be able to:

• Work shifts and weekends
• Be on your feet for extended periods of time
• Use your knees, back, and arms to move clients who have minimal body strength
• Be comfortable taking a leadership role in groups of all sizes
• Work with clients of all ages, cultures, and genders
• Function effectively independently, on a team, and in stressful situations
• Demonstrate adaptability and critical thinking skills

Practicum/Work Experience :- This program includes two practicums totalling 640 hours